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Sign up for a free account — no credit card required. Our setup wizard guides you through adding your business details, services, and team members. Most businesses are up and running in under 10 minutes.

Yes! You can import customers from CSV files or connect your existing tools. We support bulk imports and provide step-by-step documentation to help you migrate smoothly without losing any data.

Yes, Achivly offers a free forever plan that includes 1 staff seat, 50 appointments per month, and core scheduling features. No credit card required, no time limits. Upgrade whenever you're ready.

Absolutely. Achivly is fully responsive and works seamlessly on all devices. Manage appointments, check schedules, and serve customers from anywhere using your smartphone or tablet.

Achivly automatically prevents double-bookings by checking staff availability, room capacity, and location constraints in real-time. When someone tries to book a conflicting slot, the system blocks it instantly.

Achivly sends automated email reminders to customers before their appointments. You can customize the timing (24 hours, 2 hours before, etc.) and message content. SMS reminders use fair credit packs — A$14.99 for 100 credits, pay per text, never expire. Available on all paid plans.

Click on any appointment in your calendar, then select 'Cancel' or 'Reschedule'. Your customer automatically receives a notification about the change. You can also set up cancellation policies and late fees.

Yes! You can share your booking page link with customers, embed it on your website, or add it to your social media profiles. Customers can see your real-time availability and book instantly.

When you sell a session package (e.g., 10 piano lessons), Achivly automatically deducts one session each time the customer completes an appointment. No spreadsheets, no manual counting — it just works.

You'll receive a notification when packages are running low or approaching expiration. Customers can also see their remaining balance in their portal, making renewals easy and transparent.

Yes! Package sharing lets multiple family members use sessions from the same package. Perfect for families with multiple children taking lessons or group memberships.

Achivly generates tax-compliant invoices automatically. Just set your tax rate (GST, VAT, or Sales Tax) in settings, and every invoice will include proper tax calculations. BAS-ready for Australian businesses.

We integrate with Stripe for secure card payments. Customers can pay via credit card, debit card, or digital wallets. You can also record cash and bank transfer payments manually.

Go to Settings → Team, click 'Invite Member', and enter their email. They'll receive an invitation to join your workspace. You can set their role and permissions during or after the invite.

Yes! Business and Business+ plans support multiple locations. Each location can have its own staff, services, and settings while sharing a unified customer database and reporting dashboard.

Each staff member can set their own working hours and block time off directly in the calendar. The booking system automatically respects these availability rules when customers try to book.

Yes. We use bank-level encryption (256-bit SSL) for all data transmission and storage. Your data is automatically backed up daily across multiple secure servers. We comply with GDPR and follow SOC 2 standards.

You fully own your data. Export your customers, appointments, and invoices anytime as CSV files. If you decide to leave, you can request complete data deletion in accordance with GDPR requirements.